Refund policy

 Return & Refund Policy

For hygiene and safety reasons, all lip glosses, lip liners, and lip products are final sale once opened or used.

We do not accept returns or exchanges for:

• Opened or used cosmetics

• Incorrect shades selected by the customer

• Personal preference or change of mind

• Products damaged after delivery

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.

We will review your concern and offer an appropriate resolution, which may include a replacement or refund.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.